Indian government building ChatGPT-like chatbot helpline to tackle consumer grievances.

• The Indian government is reportedly creating a ChatGPT-like chatbot helpline to address consumer grievances.
• The chatbot aims to enable audio messaging and support multiple Indian languages for a conversational experience.
• The new chatbot will be separate from an existing helpline launched last month, which does not allow for a conversational experience but asks users to select options in a step-by-step manner. This initiative will likely streamline the consumer complaint process in India.